The filter replacement period depends on the daily air quality of your living space. General recommended replacement time is 6-12 months. If your house has an open kitchen or has many pets or has in-door smoking activity, we suggest you shorten the replacement time accordingly. Where to get the filter? Visit here.
How to replace my filter?
Please read the instruction to finish the replacement of filter. The filter bay opens up when you open the latch on the bottom-back of the air purifier.
Why can't I find my smartmi air purifier on Mi Home APP?
The connection only works under 2.4GHz Wi-Fi, please check your Wi-Fi setting.
How can I restart my smartmi air purifier?
Turn off the air purifier, then unplug the cord for 30 seconds to re-connect and turn on again.
My air purifier is connected to the power socket but it doesn't work.
Please check your cable connection first, try re-connecting the cable to test again. If you still can’t turn on the air purifier, please contact us.
My air purifier doesn't respond to smart home control.
Please try re-setting the Wi-Fi on your air purifier following user manual and re-connect with the smartmi link APP, then connect with other platforms again.
How do I connect my air purifier to Mi Home APP/Google Assistant/Alexa?
Before setting, please download the Mi Home APP and register your Mi ID. To Mi Home APP: reset the Wi-Fi setting of the air purifier following user manual, make sure the device is on the same Wi-Fi(2.4GHz required) network as your phone, press the + button on the top-right corner on the screen to start searching for the device. When...
How many smart home controls does smartmi air purifier support?
The air purifier supports Mi Home APP/Apple Homekit/Google Assistant/Alexa.
Where should I place my air purifier?
Please make sure that your device is in a room that fits our recommended size for the best purification efficiency. Please do not place the device in a corner too close to back walls to prevent air blockage, some extra room around the device would help you clean the room air better.